1. Information We Collect

We may collect the following personal data:

  • Your name

  • Phone number

  • Email address (if provided)

  • Vehicle details (model, number plate, color)

  • Service history

  • Payment method (no sensitive payment data is stored)


2. How We Use Your Information

We use your information to:

  • Schedule and provide car wash or tyre services

  • Contact you for appointment confirmations or service updates

  • Maintain service records and issue invoices

  • Send offers or promotions (only if you opt in)


3. Data Storage & Security

  • Your data is securely stored in our system and is accessible only to authorized ShineCare staff.

  • We implement reasonable measures to protect data from unauthorized access, modification, or disclosure.


4. Data Sharing

  • We do not sell, rent, or share your personal information with third parties.

  • Information may be shared only with our internal team or service providers (e.g., tyre suppliers) for the purpose of fulfilling your request.


5. Your Rights

You have the right to:

  • Request access to your data

  • Update or correct your personal information

  • Request deletion of your data (except where required for legal or billing reasons)


6. Cookies & Website Data (if applicable)

If ShineCare operates a website or mobile app:

  • We may collect website usage data (via cookies or analytics tools) to improve user experience.

  • You can manage cookie settings in your browser.


7. Changes to This Policy

We may update this Privacy Policy from time to time. Any major changes will be communicated via email or posted on our website.